CRITICAL INCIDENT RISK MANAGEMENT FOR MANAGERS AND SUPERVISORS
ALEXIS ARTWOHL, PH.D.
Survival Triangle Training
E-mail: alexisartwohl@msn.com Phone: 520-834-7468 Fax: 520-818-2162 or 503-780-23787
Website: www.alexisartwohl.com
Class Objectives
Class Description
(One Day Class)
Critical incidents, particularly those involving use of force, can become risk management liabilities due to a variety of issues. These include questionable performance by police officers, public perception leading to lawsuits and community mistrust of police services, stress and physical disability claims, sick time abuse, and morale problems contributing to lowered performance and supervision difficulties, discipline and termination of officers and supervisors, imprisonment of employees, and, most tragically, even death. These incidents have the potential to cause serious long-term problems for officers, the agency, and the community as the unfortunate consequences of high profile events have clearly documented.
Dr. Artwohl will review research from multiple disciplines, including law enforcement, psychology, and sociology, that address these issues and draw upon her experience working with hundreds of officers involved in critical incidents. She will discuss the "big picture" as well as specific recommendations and guidelines so participants can start enhancing their own ability to reduce adverse consequences to employees, the agency, and the community. She will discuss what can be done to prevent incidents from becoming serious problems and how to deal with the aftermath. This class will be useful for managers, supervisors, attorneys, mental health professionals, and anyone concerned about managing the adverse consequences of these events.
Class Outline
The Responsibility Triad
The Survival Triangle
The Psychology of Fear & Stress
Stress Inoculation Training
Artwohls Research on Perceptual and Memory
Distortions during OIS
Epsteins Research on Thinking Processes During High Stress Events
The 4 Rs of Peak Performance Training
The Aftermath of Critical Incidents
Posttraumatic Stress Disorder
IACP Administrative Guidelines for Dealing with Officer Involved Shootings
Intervention Programs What works?
Dr. Artwohl is co-author of DEADLY FORCE ENCOUNTERS, written with Loren W. Christensen